Eye® like to do things differently
The squash brand with a clear cut approach to developing squash products based on common sense technology everyone understands.
Fair Play! Eye has a fantastic warranty policy for you, but please do not misuse this :-)
Eye gives a 1-year warranty* on all rackets which break between 3 and 9 o'clock of the racket head. Eye has a very strict quality control and service is extremely important for us.
When you experience a problem with one of our products, please use the following procedure:
1. Send us an email to firstname.lastname@example.org and explain in it what happened
2. Send us your product (Rud Squash AS / Eye Rackets International, Rudssletta 81, 1351 Rud, Norway)
3. Enclose the receipt of the product
4. Send us an email with the tracking number
After we received the broken product, we will immediately replace it free of charge! When there is any uncertainty about the manufacturing-mistake, we will ALWAYS decide in the advantage of our customers.
Enjoy your game!
Eye support team
*Warranty is valid when the racket is broken between 3 and 9 o'clock of the racket head. So the breakage in the area between 9 and 3 o'clock is not covered.
Research shows that bumper strips guarding racket heads do NOT protect against breakage in 96% of all cases. Research also shows that the SIDES of the racket head, between 10 o'clock and 2 o'clock, are the most vulnerable areas when coming into contact with the squash court wall. These areas are not protected by the bumper strip.
Bumper strips can account for up to 16% of the racket's weight!Immediately you can feel how much lighter the x.Lite series is. Another benefit of not using a bumper strip is that the balance is more "handle-weight" and the racket gets more aerodynamic. This will make your swing even better!
Research also shows that the paint used on rackets can increase the weight of the frame by up to 5%. Eye® has developed a simple solution for this that we call Paint Technology. This minimizes the amount of paint on each racket without detracting from its innovative, unique look.
Eye® is one of the very few brands to deliver its rackets pre-strung with high quality, multifilament strings, namely the Eye® x.Control.
All Eye®'s products are developed by Pros and tested extensively. This ensures you get the most playable and most durable squash products on the market. There is a one-year warranty on all rackets and shoes.